Creating and Training a New Chatbot

With the Novasis artificial intelligence module (RAG), you can create a custom assistant trained with your own PDFs or text files. You can later add this assistant to your website as a "Live Support / Widget".

1. Adding a Chatbot

First, we need to define a new Chatbot.

2. Uploading Sources and Training (RAG)

We need to upload documents so the Chatbot can give you custom answers.

Adding the Widget to Your Website

Once you've trained your bot, you can integrate a smart assistant into your website in seconds, without any complex coding.

Live Support (Handoff): If your bot cannot answer a question or if the customer directly asks to speak with a human, the conversation is seamlessly transferred to your live support team. You can instantly join the conversation from the Novasis panel.